Back to Blog

2025 Deep-Dive: Multi-Messenger Widgets for Telegram Integration

Following our overview of multi-messenger widgets in Part 1, this section dives into a detailed analysis of specific tools: Chaty.app, GetButton.io, Boei.help, and WP Social Ninja, Elfsight focusing on their Telegram integration, features, strengths, limitations, and suitability for small businesses.

🧾 Multi-Messenger Widgets at a Glance

Widget	Telegram	WhatsApp	Messenger	Instagram	Other Channels / Features	Live chat/AI
Chaty.app	✅	✅	✅	✅	SMS, Email, Viber, Snapchat, TikTok, Slack, Microsoft Teams, Google Maps, Discord, Custom URLs, Analytics, Country & Page Targeting	Chatway Live Chat with the app
GetButton.io	✅	✅	✅	✅	Viber, Line, Snapchat, LinkedIn, X.com, Apple Messages, Slack, TikTok, WeChat, Microsoft Teams, Waze, Google Maps	No live chat, Instant AI Chatbot
Boei.help	✅	✅	✅	✅	Email, Slack, Signal, Contact Forms, Calendly, FAQ, YouTube, Shopify, Google Maps, Feedback, Newsletter Signup, Zalo	3’rd party live chats: Tawk.to, Intercom, Crisp, Jivochat, Tidio Chat, LiveAgent, Froged, DriftPLUS: Boei live chat which can be integrated with AI
Elfsight	✅	✅	✅	✅	Call, Email, SMS, Viber, Line, KakaoTalk, Snapchat, WeChat, X, Open in Google Maps, Save Contact, Custom. Up to 97 No-Code Widgets.	No live chat, Instant AI Chatbot
WP Social Ninja	✅	✅	✅	❌	Integrates reviews (Google, Booking, Airbnb, etc.) and social feeds (Instagram, Facebook, TikTok). Works with Elementor, Gutenberg, Oxygen.	❌

---

🔍 Deep-Dive Analysis

Chaty.app – Conversion-Driven Multi-Messenger Widget

📍 Founded in 2018, Tel Aviv (by Premio)

Focus: Marketing conversions, ad tracking, and full customization.

💡 Highlights

• GA4, Google Ads, Meta Pixel integration — each channel (Telegram, WhatsApp, etc.) can have its own UTM and pixel setup.

• Chatway Live Chat integration: adds real-time chat, forms, automation, and (coming soon) an AI bot that answers FAQs using your site’s content.

• Deep Ecommerce (via Chatway): AI for visitor insights, cart recovery, and recommendations on Shopify/WooCommerce.

• Smart display controls: show widgets by country, page, time, or device.

🧩 Strengths

• Great for multi-region targeting and ad attribution.

• Simple visual setup, yet highly configurable.

• Works natively with WordPress, Shopify, or manual JS embed.

⚠️ Limitations

• No built-in live inbox (messages go directly to Telegram or other messengers).

• Requires setup time for tracking and pixels.

• Some users note confusion due to many configuration options.

🚀 When to Use Chaty.app

• If you run paid ads needing messaging app tracking (e.g., Telegram conversions).

• For multi-country traffic with localized options.

• When prioritizing marketing attribution in the Telegram chat widget ecosystem.

📊 Review Analysis (Updated October 2025)

⭐ Overall Ratings

• Trustpilot: 4.7/5 (30 reviews)

• G2: 4.7/5 (15+ reviews)

• Shopify App Store: 5/5 (191 reviews)

• Capterra: 4.9/5 (39 reviews)

Boei.help – Privacy-Friendly Lead Collection Hub

📍 Launched 2021, Netherlands

Focus: Lead capture and visitor engagement with GDPR-first design.

💡 Highlights

• Minimal data collection: Boei collects only necessary user data, uses cookies for functionality, and is GDPR-compliant by design.

• Analytics-ready: GA4, Facebook Pixel, Tag Manager, Simple Analytics, Plausible — fully customizable click and conversion events.

• Lead-oriented widgets: embed contact forms, Calendly, feedback forms, or newsletters alongside Telegram/WhatsApp.

• Supports third-party live chat integrations: Tawk.to, Intercom, Crisp, Jivochat, Tidio Chat, LiveAgent, Froged, Drift.

• Hybrid AI + Live Chat: AI Assistant handles FAQs, collects leads, and can escalate complex conversations to human agents.

🧩 Strengths

• Ideal for consultants or agencies needing leads and forms.

• Works with most CMS: Shopify, Webflow, Wix, WordPress.

• Hybrid AI + Live Chat allows seamless human escalation for complex queries.

⚠️ Limitations

• No centralized inbox for all channels: Telegram, WhatsApp, and other messages go directly to those platforms.

• Hybrid Live Chat + AI interactions happen only inside Boei’s dashboard (no mobile app).

🚀 When to Use Boei.help?

• Best for small websites or blogs that need fast integration and basic user engagement.

• If you’re looking for a well-designed AI chatbot,  Boei’s chatbot is responsive and provides smooth, accurate automated replies.

• Avoid if you need app-based team management, complex workflows, or advanced analytics.

📊 Review Analysis (October 2025)

• Trustpilot: 4.7/5 (30 reviews)

• Capterra: 4.8/5 (25 reviews)

• WordPress.org: 5/5 (29 reviews)

WP Social Ninja – WordPress Native Social & Contact Widget

📍 Developed by WPManageNinja — a WordPress‑plugin company active since 2015 (main company site: wpmanageninja.com; product‑site for this plugin: wpsocialninja.com).

Focus: Social proof + chat integration for WordPress sites.

💡 Highlights

• Combines reviews, social feeds, and chat buttons in one plugin.

• Supports Telegram, WhatsApp, Messenger, and review sources (Google, Airbnb, Booking, Yelp, etc.).

• Works with Elementor, Gutenberg, Oxygen — all via native WP UI.

🧩 Strengths

• Perfect for service providers and WordPress-only sites.

• Strong SEO and trust integration (reviews + contact together).

⚠️ Limitations

• Not suitable for advanced ad tracking or pixel attribution.

• No cross-platform inbox.

• Occasional bugs reported; support can be slow or confusing because documentation and help are split across two sites.

🚀 When to Use WP Social Ninja?

• If you manage a WordPress website and want a single plugin that combines social proof, reviews, and chat functionality.

• Avoid if you need multi-agent centralized inboxes, advanced multi-channel marketing, or sophisticated analytics, since each chat channel is managed separately.

📊 Review Analysis (October 2025)

WordPress.org: 4.8/5 from 62 reviews; 

Trustpilot: 3/5 from 9 reviews (Trustpilot reviews)

Elfsight – WordPress Native Social & Contact Widget

Elfsight — a private SaaS company founded in 2012 in Yerevan.

💡 Highlights

• Simple drag-and-drop no-code configuration.

• Up to 97 widget types: chat, call-to-action, feedback forms, maps, links.

🧩 Strengths

• Extreme versatility; covers almost any messaging channel.

• Highly rated by users for ease of use, flexibility, and responsive support.

⚠️ Limitations

• No native live chat (messages redirect to respective channels).

• AI chatbot is very basic — FAQ automation only, no advanced workflows.

• No agent management or team features.

• Not suitable for high-traffic sites or enterprise multi-agent setups.

🚀 When to Use WP Social Ninja

• Manage a WordPress website and want a single plugin combining social proof, reviews, and chat functionality.

• Avoid if you need multi-agent centralized inboxes, advanced multi-channel marketing, or sophisticated analytics, since each chat channel is managed separately.

📊 Review Insights  (December 2025)

Trustpilot: ~4.7/5 from 147 reviews

💰 Pricing Overview (2025)

Tool	Free Plan	Paid Plans	Notes
Chaty.app	Limited version via Chatway Live Chat, up to 500 visitors/month, single agent only.	From $15/month (basic) up to $79/month	Pricing varies based on the number of visitors, number of agents, and advanced features like showing the chat widget to specific countries or tracking visitors from different sources (ads, social media, search, etc.).
GetButton.io	2 chatbots, handling up to 100 messages/month and covering up to 50 webpages combined.	Standard 1-year license $4.99/month per button (billed annually). Multi-button plans for multiple channels. AI bots are paid separately, starting at $19/month.	Each AI plan includes 3 bots, 3,000 messages, up to 250 pages per bot, with chatbot corrections, custom instructions, and lead collection. Affordable, quick plug-and-play solution for small businesses.
Boei.help	Free 7-Day trial	From $12/month for 1 website and optional AI chatbot for $9/month.
WP Social Ninja	Free version with limited features	$49–$99/year for premium features
Elfsight	Free 1 All-in-One Chat with to 200 views/month, no collaborators	From $6/month for Basic plan	98 Apps Pack starts at $18/month, each app allows 3 widgets (e.g., 3 Google Reviews, 3 Instagram Feeds, etc.).

🧠 Expert Summary

Tool	Best For	Core Advantage	Trade-Off
Chaty.app	Marketers, agencies	Advanced tracking (GA4, Ads, Pixel)	Complex setup
GetButton.io	Beginners,experimental sites	Simple, clean UI + fast setup	Limited analytics/support issues
Boei.help	Agencies / Consultants, small websites	Lightweight multi-channel chat + Forms + AI escalation	Central inbox for leads only
WP Social Ninja	WordPress users	Native WordPress solution — chat + contact + social feeds	No unified inbox for multiple chat channels
Elfsight	Multi-channel, small businesses	97+ widget options, extreme flexibility	No live chat

For a Telegram chat that stays directly on your website rather than redirecting users to the app, consider exploring on-site chat solutions — visitors can start and continue conversations without leaving your site, ensuring faster responses and a smoother experience.