Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use the Birdychat Widget (the "Service") provided by Tomas Petrasiunas ("we", "us", "our"). By using the Service, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

We collect the following types of personal information:

  • Account Information: When you create an account, we collect your email address, and authentication information from Google when you sign in with Google.
  • Communication Data: We collect messages routed through the Birdychat widget, which are stored temporarily (up to 24 hours) on our servers.
  • Payment Information: If you purchase the Service, payment data is processed through Stripe. We do not store your payment details directly.
  • Technical Data: We may collect technical data such as IP addresses, browser type, and other usage data related to your interactions with the Service, as well as necessary information for integration and communication purposes, including Telegram Bot Token, Telegram User ID, and email address for account management.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process transactions and manage your account
  • To send you service-related notifications
  • To respond to your comments and questions
  • To protect against fraudulent, unauthorized, or illegal activity
  • To better understand how users access and use our service

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal data for as long as necessary to provide the Service to you or as required by law. If you choose to cancel your account, we will delete your data as outlined in our Terms and Conditions.

6. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you believe that we have collected data from a child under 18, please contact us so that we can take the necessary steps to delete such data.

7. Sharing Your Information

We may share your information with:

  • Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer service.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access your personal data.
  • The right to correct or update inaccurate personal data.
  • The right to delete your personal data (subject to legal requirements).
  • The right to object to or restrict the processing of your data.

To exercise any of these rights, please contact us using the information provided in the "Contact" section below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies, including Google Analytics, to enhance your user experience, analyze usage patterns, and improve the Service. Google Analytics collects data such as the pages you visit, how long you spend on each page, and other interactions with the Service. You can manage your cookie preferences through your browser settings.

10. Data Transfers

Your information may be transferred and stored on servers located in Spain. By using the Service, you consent to such transfers. We ensure that all data transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

11. Jurisdiction and Applicable Law

This Privacy Policy and the use of your information shall be governed by and construed in accordance with the laws of Lithuania. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the Lithuanian courts.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes will be effective when posted. Please review this Privacy Policy periodically for any updates.

13. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at: tomaspetrasiunas+birdychat.com@gmail.com