Back to Blog

True On-Site Telegram Chat: Real Conversations, Right on Your Website

Fast, direct communication with website visitors is essential for solopreneurs and small businesses. Telegram web chat solutions allow real conversations directly on your site, leveraging Telegram’s reliable infrastructure. In this article, we review BirdyChat and Tidio/Tawk.to + Zapier/Make, comparing setup, features, pricing, and suitability for small teams.

1️⃣ BirdyChat

BirdyChat is a lightweight web chat widget that directly connects website visitors to your Telegram. It’s designed for solopreneurs, coaches, creators, and small business owners who value simplicity and direct connection.

Setup & Ease of Use

Setup takes under five minutes. Simply follow the detailed guide on our website.

1. Create a Telegram bot with @BotFather.

2. Find your Telegram user ID via @userinfobot.

3. Paste both into BirdyChat’s dashboard and generate the widget code.

4. Add it to your site (WordPress, Shopify, Wix, etc.).

No coding needed — just copy-paste.

Features

• Fully two-way chat via Telegram.

• Auto-reply for first contact and fallback messages.

• Multiple widgets per page or product.

• Mobile-friendly and multilingual support.

• Minimalist interface with basic branding options.

Pricing

• 7-day free trial.

• $29/year standard plan — unlimited widgets, basic customization.

• Lifetime license $99 — priority support included.

Strengths

• Extremely simple to install and use.

• Fully two-way, in real time.

• Uses Telegram’s reliable infrastructure.

Limitations

• Single-user only (no multi-agent support).

• Basic customization (colors, widget title).

• No built-in analytics or CRM.

• Telegram only (no WhatsApp / Messenger).

2️⃣ Tidio & Tawk.to via Zapier/Make

Tidio and Tawk.to do not natively support Telegram chat. To receive website chat messages in Telegram, you need third-party automation platforms like Zapier or Make, using webhooks or bot APIs. This is usually one-way notifications, not a full live chat.

Setup & Ease of Use

• Sign up for Tidio or Tawk.to.

• Create a Telegram bot.

• Configure a Zapier or Make workflow: trigger = new chat, action = send message to Telegram.

• Setup is more complex, requiring API keys, bot tokens, and third-party automation management.

Features

• Push notifications to Telegram when a visitor starts a chat.

• Simple text alerts.

• Works with Zapier, Make, and Pabbly.

Pricing

• Depends on Tidio/Tawk.to plan + automation platform subscription.

• Tidio free plan lacks API/webhooks, so at least Plus plan is required.

• Zapier free tier limits tasks per month; paid tier needed for higher volumes.

Strengths & Limitations

• Useful for internal alerts, centralizing notifications in Telegram.

• Mostly one-way; user replies in Telegram do not go back to the website.

• Setup is more complex, potential delays, limited features.

• Additional costs for automation platform subscription.

3️⃣ Recommendations

• Solopreneurs / freelancers: BirdyChat – cost-effective, fast, Telegram-only chat.

• Internal alerts / hybrid setup: Tidio/Tawk.to via Zapier – Telegram notifications, not a live chat.

BirdyChat is perfect for on-site, real-time Telegram chat, but there are many other ways to integrate Telegram into your website.